BACK

In accordance with articles L 121-21 to L 121-21-8 of the Consumer Code, the consumer has a withdrawal period of 14 days from the conclusion of the contract.

To make a return, contact us by email: shaynizzboutique.contact@gmail.com

Please contact us by email to receive the complete shipping address for your return.

Return costs are your responsibility. Packages must be returned via the Colissimo service and at the rates in effect at Colissimo.

Products must be returned in their original condition, with their label and packaging.

Thus, any products that no longer have the original packaging/label, worn, washed, with odor, or damaged will be refused and returned to the buyer at their expense.

Returns are excluded for certain items for hygiene reasons:
- accessories / jewelry
- bodysuits / underwear

All items purchased with any promotional offer (promo code or promotional categories such as “Flash Sales” or “Sales”) are neither returned nor exchanged.

Upon receipt of your return, we have 14 days to process your request and send you a credit (in the form of a gift card) for the value of your order (excluding shipping costs), if the conditions are met.